SIP Trunks

SIP Trunks connect Callytics to external phone providers for inbound and outbound calling. You can store provider credentials, control whether a trunk is enabled, and configure the calling options needed for your provider.

Testing tools help confirm that a trunk can register, qualify, and place or receive calls before it is used in production routing. Trunk status is also visible in diagnostics so provider connectivity issues can be spotted quickly.

Trunks are used by flow transfers and outbound campaigns whenever calls need to reach the public telephone network.

Capabilities

• Provider credential management
• Enable or disable trunks
• Connectivity testing
• Outbound trunk test calls
• Inbound trunk test calls
• Country configuration
• Codec configuration
• Trunk status in diagnostics
• PSTN routing for transfer nodes
• PSTN routing for outbound campaign calls